QRUvape holds a 30 day warranty on manufacture defected batteries, and Atomizers for exchange only(No Cash Refunds).  There are ZERO returns on juice, they are considered FINAL SALE. For any returns that have to be done, the customer is responsible for any/and all shipping costs. We are not responsible for items lost in transit, or items that were sent to the wrong address. If for any reason there are any missing items, you must contact us within five days from the date showed as delivered. Please read below for a list of non manufacture defects:

  •   Batteries that have dropped
  •   Batteries that have separated
  •   Exposed wires
  •   Batteries that have come in contact with water
  •   Bent Atomizers
  •   Negligent use


If there are any questions regarding the companies return policy, please contact us at sales@qruvape.com



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